Amazon Prime is a large website for online business and shopping. Every person who is crazy about shopping must know Amazon Prime for its services and best features. It provides the most authentic and fast services in online shopping which satisfies the urge of users about their product and the customer care providers.
People can order everything from this website no matter if it is related to household grocery or electronic machines. A person needs guidance at any point to know about the basics in the procedure of payment, return, and discounts.
The main problem with online shopping is that most of the sites don’t provide good customer care services once a person has used their service. Amazon works a lot in this regard as the customers are whole heartily welcomed before and after the shopping for guidance and help. Let us look at how to contact Amazon:
Process of getting help
The easiest and the quick way to approach Amazon’s Customer care service is by reaching their official page of customer care services. The website has created such a calm and friendly environment that a person can get replies to thousands of queries in just a few clicks. A person can have a problem in how to contact Amazon or tracking the order which he placed or want a refund or want to manage the details regarding a person’s account or any other problem can be solved just by going to the official page.
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Reaching a live person
The process is similar to other retailers, when a customer calls or messages the official number or website you will be tried to deal with the bot which is organized in such a way as to solve your initial minor problems. If the System finds that the issue is major and is out of the reach of its services then it automatically transfers the call or message to the real customer care provider person.
Calling Amazon Customer care service
If a person wants to know how to contact Amazon official customer care then it is important to know that the website number is 1-888-280-4331. The number is 24 hours available and is in working condition for 7 days each week. There are some restrictions while calling Amazon that a person must call from a number on which his account is registered and there would be a long wait to get the call received by the Customer care Provider.
The Customer Care provider will send a code on the number on which account is registered after entering the code the provider will start listening to the issue and start working on it. If a person finds long waiting on the call then AmazonEcho is also available where a voice command is available along with it there are several ways to contact the Amazon website.
How to contact Amazon through chat
Mostly a person can easily resolve its issues just by contacting Amazon Customer care through chat rather than waiting on long calls and code headaches. The following process is used to know how to contact Amazon Prime through chat:
- Logged in to your account and moved to the main page. Move down, at the bottom of the page click on ‘Help’ which is present below the column which is labeled as ‘Let us help you
- The next page will come up with the words ‘Browse help topics’ just tap or click on the ‘Need more help’ option available there.
- At the right, there is a menu with an option of ‘Contact us’. Click ok that option to move towards the connection via chat.
- The next page has a large button that says ‘Start Chatting now’.
Hence after these steps, a person knows how to contact Amazon Prime customer care via chat. Most of the initial problems are solved and guided here in a very short period.
This article contains a lot of information regarding how to contact Amazon Prime. If you still find a query about anything feels free to contact us on our website.