CRM stands for Customer Relationship Management. This is a system via which companies deepen their relationships with clients. It helps organizations in managing time management, complaint resolution, efficiency, and delighting clients with their every query.
This is an old technique and the world has been using this for the last 4 decades but it became popular during the last decade. CRM can record all the calls, emails, messages, improving customer services, after-sales services, and revenue increase. By using any CRM software you can make marketing better, and classify the customer according to their need.
Same as other software, there is much CRM software available in the market. It is very difficult to decide that this particular software is suitable for your business. In this article, we highlight the 10 best CRM software for your business. Before publishing the article, our team of specialists conducted thorough and detailed research to reach the best CRM software.
If your company is not using CRM software, it means you are losing several opportunities. About thirty-nine percent of companies who used CRM software, consider it as a competitive advantage over their competitor. They noted the differences in sales revenue, sales leads, and customer satisfaction. Results described that there is a significant rise in all these variables. Therefore, it is recommended to use the best CRM software for your company.
HubSpot CRM is the best customer relationship management software. HubSpot is best for many businesses. Individual users, startups, salespeople, small businesses, and e-commerce platforms are the best users of HubSpot. The main features of this software include marketing, easy sales, after-sale service, and CMS.
By using the feature of marketing you can grow your sales because it will advertise the product on many platforms. As far as the price of HubSpot is concerned, it charges about USD 45 per user annually. If you look at the benefits that you can gain from this software then the price is nothing or seems tiny.
Monday.com is considered one of the best CRM software in the world. This software is famous because it can create thousands of sales leads for you which eventually help you in raising the sale of the company. The headquarter of the company is located in Tel-Aviv.
The most beautiful features of this software are the ability of session management, advanced level accounting. You can perform 100,000 actions in a month. Furthermore, the Audit tab is also an impressive tool for the company. You can manage the workflow of sales as per your wish and routine. One of the biggest drawbacks of this software is that they do not give a free plan.
The motto of this software is minimum input and maximum output. This is a great CRM software available for all types of businesses. The main focus of this software is on the salespeople because it helps them to explore more and more opportunities for their company.
By using this software you can create your own goal and give a timeline for fulfillment. In addition to this, it reminds you of the deadline. Other features of the software include that the company is providing the best customer support all the time. A very flexible system with great reporting and email tracking system. Furthermore, the software charges an extra fee for extended features like email and phones.
Oracle is of the great CRM software available in the market and it can be accessed from all around the globe. It is the best CRM software concerning sales leads, sales orders, cross-selling, and renewals. The main specifications of the software are sales forecasting, commissions, quotes, order management, and integrated e-commerce capabilities.
Likewise, customer services management and automation of marketing are the additional features. This CRM software also allows you to manage global sales and the organization of services. Therefore, this is the best recommended software for all types of businesses. It also provides a free product trial for a limited period. The headquarters of the company is located in the United States.
This is also one of the best CRM software available to small and medium-sized organizations. Like many other CRM software, this software has a complete focus on lead management. It helps you in managing the sales, boosting the sales performance, and enhances sales lead.
Moreover, advanced features of the software include email management and email tracking, advanced and safe privacy and security, team management, API, and priority support. It also provides you with a sales forecast along with the monthly statistical data for assessment and management.
Additionally, the software also helps in increasing team collaboration and email integration. Consequently, we recommend this software to especially small and medium-sized companies in the world.
Salesmate provides you with the best solution to the problems of management. This CRM software is helpful and useful for all types of sales teams. Major specifications of this software are email tracking, pipeline management, built-in calling and texting facility, reporting of sales, automation of sales, and power dialer.
In addition to this, the other features of the software include that it helps in managing and tracking the deals of sales. The interface of the shared team inbox gives you access to talk with every member of the team in one place. This is affordable; customizable, and easy to use the software. Some main drawbacks include the unavailability of contact enrichment.
This software is considered the best CRM software in the world. It helps organizations in building better sales and relationship management with customers. This software helps companies in enlarging the sales leads and fostering the relations. Prime features of the software are visual deal pipeline, contact management, proper reporting of sales, tracking of emails, financial and sales reporting, task management, and automated data entry.
Moreover, this software also lets the users manage and track deals. The customer support of this software is amazing and the response from the helping team is appreciable. According to many users, the main loophole of the software is that it cannot help you in invoice generation.
Zoho is one of the oldest and best CRM software. It has been serving the world for the past 15 years with a satisfactory track record. As per the company itself, there are more than 250,000 users available in more than 180 countries. Many popular businesses are using this app around the world.
The main features of this CRM software are a customizable dashboard, sales assistance, Mobile CRM to record data on phones, sales automation, invoices generation, and market attribution tools. In addition to this, having this CRM software allows you to contact the support center anytime, never compromising the security and privacy, availability of free edition for more than 2 years.
Salesforce CRM is also the world’s leading CRM software for all sizes of businesses. One of the biggest advantages of Salesforce CRM is that it helps the user in understanding the customers. The head office of the software is situated in California. The main features of the software are salesforce assistance; it gives analytics, visualization of the real-time, customized dashboard, easy navigation, email tracking, and email integration.
Salesforce CRM is one the most expensive software in the world. Furthermore, the assistance from customer support is very poor. Social media capabilities enhance the popularity of the software. Therefore, it is also one of the best-recommended software for all sized businesses.
SugarCRM is also serving thousands of software companies in the world. It is not very expensive software and provides a bunch of services to businesses. There is an open-source version of SugarCRM which is completely free. The key specifications of the software are support automation, good sales, lead marketing, online support is good and the display is customized.
The reporting criteria and API system are good and this software is emerging as one of the best CRM software in the world. As far as the drawbacks are concerned, workflow breaks sometimes, the learning curve is difficult to understand, and development is not easy. You need to perform a lot of manual programming for customization.
There are hundreds of CRM software available but the above given 10 are the best CRM software available. They help in enhancing sales and managing the record of sales. There was a time when it was not easy to market your product and manage all the features.
However, CRM makes it easy for the world. The world is competitive and to become the number one it is necessary to adopt the innovation and install new software that is helping.